Case Study – Chemical manufacturing
Threat-led monitoring strengthens IT and OT resilience for a multinational chemicals company
DOWNLOAD THE PDFAbout the client
The client is a global chemicals manufacturer serving industrial and consumer markets. With highly automated production systems and operations spanning multiple regions, the company needed to protect interconnected IT and OT environments critical to manufacturing continuity and safety.
The client’s challenge
The client was looking for a strategic cybersecurity partner to provide threat-led, 24×7 monitoring across its global IT and OT environments, accelerating detection and response while reducing cyber exposure across critical production systems.
They sought a hybrid delivery model aligned with their long-term roadmap, built on collaboration and transparency. The organization wanted a partner capable of delivering a full portfolio of managed security services to measurably reduce risk, improve visibility, and future-proof defenses against evolving industrial threats.
Benefits
- Collaborative and transparent security service
A co-sourced, threat-led approach provided full visibility into security operations, ensuring alignment with the client’s priorities and rapid response to emerging threats. - 360° portfolio to cover all security needs from IT to OT
Comprehensive monitoring and response across IT and OT environments reduced exposure and safeguarded critical production systems. - Competitive commercial model
A scalable, outcome-driven service optimized resources while maintaining 24×7 coverage and measurable reductions in cyber risk. - Proximity to client’s SOC
Close operational collaboration with the client’s on-site SOC improved communication, accelerated incident handling, and strengthened resilience.
Our solution
CyberProof delivered a threat-led managed security service providing 24×7 monitoring across the client’s IT and OT environments. The service ensured continuous visibility and faster detection of threats targeting critical manufacturing systems.
The CyberProof service delivery platform provided a single pane of glass for orchestration of the client’s tools, including:
- Security Information and Event Management (SIEM)
- Endpoint Detection and Response (EDR)
- Cyber Threat Intelligence (CTI)
This integrated view consolidated and prioritized alerts, enabling the operations team to respond to real incidents faster and make data-driven decisions. The platform’s ChatOps and automation features created a collaborative environment where the client’s teams worked seamlessly with CyberProof analysts in real time to address complex issues.
CyberProof deployed a range of managed security services to enhance the client’s defense capabilities, including security event monitoring and response, advanced threat intelligence, and incident response.
To address resourcing challenges, CyberProof also introduced a staff augmentation model, providing ongoing access to cybersecurity specialists. This ensured continuous coverage, supported digital transformation initiatives, and helped the client maintain operational continuity across its IT and OT landscape.
Results
These services improved operational efficiency and reduced both Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), strengthening the organization’s overall cyber resilience.
The partnership enabled the client to improve visibility, accelerate incident response, and measurably reduce exposure across its manufacturing operations. By combining automation, collaboration, and a hybrid delivery model, the organization achieved stronger resilience against evolving threats while maintaining efficiency and control.
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Explore how CyberProof can help you anticipate, prevent, and mitigate ever-evolving cyberattacks in hybrid and cloud-native environments in the chemical industry.