Case Study – Insurance
SOC & NOC unification reduces exposure and accelerates defense for U.S. insurer
DOWNLOAD THE PDFAbout the client
The client is a leading U.S.-based insurance provider with offices across multiple states. As a major player in the financial services sector, the client operates in a highly regulated environment, where data security, system resilience, and customer trust are paramount.
The client’s challenge
The client’s previous provider had a lack of understanding about the environment, generating alerts without triage, leaving exposures unaddressed, and delaying response times. Security operations were not optimized to the business environment, resulting in patching delays and persistent blind spots.
The client needed a proactive, threat-led approach that leveraged automation to accelerate detection, reduce false positives, and strengthen resilience against ransomware and fraud campaigns.
Benefits
- Reduced costs – A lower head count with the new, integrated operations center
- Holistic visibility: Single pane of glass across IT and network environments
- Reduced exposure: Optimized SIEM rules to prioritize relevant threats and reduce false positives
- Faster response: Automation and global 24/7 coverage accelerate containment
- Stronger resilience: Defenses aligned to ransomware and fraud adversary tactics
Our solution
After an in-depth cyber assessment, CyberProof unified the client’s SOC and NOC into a single, integrated Operations Center, giving both tier 1 and tier 2 analysts a consolidated, threat-informed view across IT and network environments.
With a global delivery model that included on-site, 24/7 support from India, and advanced escalation and tier 3 and 4 support from Israel, the client gained continuous coverage, faster response, and proactive exposure management against ransomware, fraud, and other attacks targeting the insurance sector.
By optimizing their Splunk SIEM they were able to reduce noise and ensure all systems were feeding logs to Splunk. The team introduced automation with CyberProof’s service delivery platform, providing live insights and threat intelligence, and closing exposures through patch management support.
CyberProof has also aligned detections to adversary TTPs using MITRE ATT&CK. This ensures faster response, proactive exposure management, and improved resilience against the cyber threats most relevant to the insurance sector.
Results
CyberProof was able to assist the client in meeting its goals of reducing exposure, streamlining costs, and obtaining a single pane of glass for both IT network and cybersecurity – thereby optimizing security readiness and resilience.
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