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Case Study – Healthcare – Pharmaceuticals

Global pharmaceutical and diagnostics company gains threat-led visibility and reduces global exposure

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About the client

The client is a leading European-based, global pharmaceutical company that offers advanced tests and systems for disease diagnosis, monitoring, and treatment guidance. Operating in over 100 countries with over 40,000 employees, they serve millions of customers worldwide in numerous research and production facilities.

The client’s challenge

The client faced significant challenges in their cybersecurity infrastructure, including:

  • Enhancing threat-led detection and response capabilities to better anticipate, identify, and mitigate potential attacks
  • Ensuring compliance with stringent regulatory requirements across multiple countries
  • Managing the exposure and complexity of their extensive IT and OT environments across multiple geographies

Their objectives were to evolve from reactive monitoring to a proactive, threat-informed security model that could reduce exposure, optimize security operations, and maintain the trust of their global customer base.

Benefits

  • Enhanced threat visibility and faster detection, reducing noise and false positives, and improving time to identify real threats.
  • Multi-team SecOps collaboration with native cloud deployment provides integration and orchestration, facilitating interaction between distributed teams.
  • Reduced exposure and faster response through automation and orchestration that prioritize high-risk alerts and accelerate incident remediation.
  • Increased automation of many SOC processes, including the prioritization of alerts by severity and SLA level, and proactively querying external sources.
  • Enriched event data and threat intelligence via CyberProof’s service delivery platform, providing deeper context for proactive threat-led decision-making.
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Our solution

CyberProof deployed a full range of managed cybersecurity services to enhance visibility, reduce exposure, and strengthen threat-led operations, including: 

  • Vulnerability Management to proactively identify and remediate security weaknesses
  • Digital Forensics and Incident Response (DFIR) for rapid, intelligence-driven threat resolution 
  • 24×7 Level 1 and 2 SOC detection, monitoring, response, and triage to provide continuous threat mitigation and efficient incident management 

CyberProof’s service delivery platform provided real-time exposure visibility and contextual threat intelligence, helping the client prioritize and respond to incidents faster while improving operational efficiency.

Results

Through CyberProof’s managed cybersecurity services, the client achieved a measurable reduction in global cyber risk exposure and a significant improvement in operational efficiency. The integration of threat-led intelligence and automation capabilities enabled faster detection and response, cutting investigation and remediation times substantially.

By enhancing visibility across IT and OT environments and consolidating security operations through a unified, cloud-native platform, the client reduced false positives, improved collaboration among distributed teams, and ensured compliance with regulatory standards in multiple jurisdictions. Overall, the engagement enabled the organization to transition from reactive monitoring to a proactive, intelligence-driven security posture that safeguards critical operations and sustains trust among global customers.

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