CASE STUDY – BFSI
Delivering modern SOAR capabilities in six months on Google SecOps for a global insurer
DOWNLOAD THE PDFAbout the client
The client is a large multinational financial services and insurance organization operating across dozens of countries. Its highly distributed technology estate spans cloud, hybrid, and on-premises environments, generating tens of terabytes of security telemetry daily and requiring coordinated incident response across many business entities.
The client’s challenge
As the client’s security operations matured, limitations in its existing orchestration platform became increasingly apparent. The legacy environment had been heavily customized over time, making it difficult to adopt new automation capabilities and support the next phase of SOC modernization.
Key challenges included:
- Constraints of a customized legacy platform
The existing SOAR environment relied on extensive customization to support workflows, integrations, and reporting. - Scaling response automation
As alert volumes and threat complexity increased, scaling automated response workflows became difficult. Core capabilities such as dynamic severity handling, SLA management, and cross-system orchestration required bespoke development. - Pressure to modernize quickly
The organization had an aggressive and non-negotiable six-month transformation timeline driven by business and regulatory initiatives. The migration needed to preserve existing workflows while enabling a path to future automation and threat-led security operations.
Benefits
- Improved efficiency, collaboration, and resilience
Secure collaboration across entities through SOAR with RBAC architecture, and a human focus on critical incidents at all times. - Accelerated security modernization
Replacing a customized legacy orchestration environment with an enterprise grade platform designed to scale, in an aggressive six-month migration timeline. - Improved threat-led prioritization and response
Dynamic severity handling, and automated playbooks with agentic AI to handle routine tasks leading to faster response and remediation. - Reduced operational complexity
Rebuilding 15 custom features and 250 response templates standardized the overall technical architecture and reduced technical debt.
Our solution
CyberProof led a targeted modernization initiative, implementing a next-generation security orchestration platform built on Google SecOps.
The program began with a production-aligned proof of concept to validate integration with the client’s existing environment, including its SIEM, data lake architecture, and service management systems.
Following platform selection, CyberProof executed a six-month migration from the legacy orchestration environment to Google SecOps. The team rebuilt more than 15 custom orchestration features and over 250 incident and service management templates, while delivering integrations with key platforms including the client’s service management system, EDR platform, CMDB, and Microsoft ADX data lake.
Additional capabilities were introduced to enhance automation and SOC efficiency, including:
- Role-based access control (RBAC) to support secure multi-entity operations
- Automated severity adjustments and SLA management
- Orchestration across the client’s data lake to maintain investigative depth without increasing telemetry ingestion costs
Using an agile delivery model with incremental development and joint validation, CyberProof completed the migration within the required timeline while preserving uninterrupted security operations.
Results
The migration to Google SecOps was successfully completed within the six-month timeline without disrupting the client’s global security operations.
The new platform provides a more scalable and resilient orchestration foundation, enabling improved automation, faster incident response, and stronger collaboration across distributed security teams.
With Google SecOps integrated into the SOC environment, the organization is better positioned to support threat-led exposure management and continue its broader security operations transformation.
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