Case Study – banking
Banking leader achieves 90% greater threat visibility and 50% lower SOC costs with Microsoft XDR and CyberProof
DOWNLOAD THE PDFAbout the client
The client is a financial services provider offering credit-building products to customers with limited or uneven credit histories. As part of a larger financial group, the organization manages sensitive financial data and operates under strict regulatory oversight across its digital infrastructure.
The client’s challenge
The strategic goal of the client was to effectively detect advanced attacks such as ransomware and significantly decrease risk. The client wanted to enhance detection and response to advanced threats and reduce cyber exposure. They decided to leverage the capabilities offered by Microsoft technologies to move away from a traditional perimeter-based approach – and adopt a Zero Trust approach. Their goal was to make risk-based, context-driven decisions rooted in Identity, Device, App, Infrastructure, Network, and Data.
They also wanted to work in a hybrid model to extend their security operations team using a managed security services provider to operate and manage the tools they required to deliver these capabilities.
The client initially had been considering various point products but changed direction to CyberProof with Microsoft support. This was because they were interested in having a single security vendor support its Extended Detection and Response (XDR) capability, helping to avoid any gaps and complexity created by managing various point products.
To achieve this, the client partnered with CyberProof to extend its in-house SOC, introducing threat-led detection, automation, and continuous validation of defenses to ensure both operational efficiency and regulatory compliance.
Benefits
- 90% increase in visibility: Unified monitoring improved visibility into threats, vulnerabilities, and environments – boosting the client’s ransomware resilience.
- 50% reduction in day-to-day SOC operational costs: Automation, playbook integration, and IaC-based deployment reduced manual workloads and optimized SOC team efficiency.
- 20-30% optimization of infrastructure and cloud consumption: As newly deployed cloud solutions are SaaS – this eliminated what the client had been spending due to its use of legacy technology.
- 30-40% optimization in engineering capacity: Retiring legacy infrastructure and consolidating technologies eliminated redundant workloads and freed staff to focus on higher-value security engineering.
- Stronger control and collaboration: Real-time dashboards, executive reporting, and a transparent co-sourced model enabled better risk-based decision-making and measurable exposure reduction.
Our solution
CyberProof worked together with Microsoft to provision and deploy Microsoft’s threat-led Extended Detection and Response (XDR) capability and integrate it with the client’s existing Managed Detection and Response (MDR) service with CyberProof. This was done by leveraging CyberProof’s service delivery platform, which supports collaborative, real-time security operations for all stakeholders through orchestration and smart automation including: alert enrichment, incident prioritization, playbook-led responses, and seamless ChatOps communication.
Using the service delivery platform, the teams unified monitoring across cloud, identity, endpoint, and data sources, achieving real-time collaboration and automated response.
CyberProof supported the customer throughout the transition, including the implementation and operational phases. Working together with Microsoft, CyberProof built a new cloud-native architecture integrating the Microsoft security stack – while consolidating the existing tech stack and gaining significant cost efficiencies.
The migration leveraged Infrastructure as Code (IaC) for onboarding services, dramatically reducing the transition time from legacy to next-gen SOC, automating up to 95% of onboarding tasks by treating the configuration and set-up as code. Once a template is developed, it can be re-used for repetitive tasks – thereby introducing measurable efficiencies and reducing configuration risk.
The co-sourced model provided transparency and executive-level visibility, while cloud optimization and consolidation reduced infrastructure and consumption costs by 20–30%, enabling the client to continuously manage exposure and strengthen ransomware resilience.
The service delivery platform provides a “single pane of glass” collaboration platform that allows the client organization and CyberProof cyber professionals to accelerate incident detection and response utilizing the Microsoft XDR security stack.
Results
The client has achieved a 90% improvement in visibility, reducing blind spots across its hybrid environment and improving its response to advanced threats. SOC operational costs dropped by 50% through automation and tool consolidation, while engineering capacity improved by 30–40% following legacy tool decommissioning.
Today, the organization operates a cloud-native, threat-led security model that continuously validates controls, optimizes cost and performance, and enhances cyber resilience across its global operations.
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