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Professional Services Engineer

Location: Tel Aviv

Description

In this role, you have the opportunity to be responsible for the implementation of the company’s solution in the customer’s environment within complex and advanced environment.

Responsibility

  • On boarding customer-specific configurations, Integrations and business requirements for new and existing customers.
  • Deploy, customize and troubleshoot out of the box integrations and automations in multiple environments
  • Ensuring successful ongoing operations.
  • Leading client meetings to extract and document requirements.
  • Learning, implementing and teaching best practices for implementation and configuration of company products.
  • Produce and review product documentation and training materials to ensure content accuracy and supportability of company products.
  • Transfer customer specific knowledge and documentation to the support team post successful customer on boarding.


Requirements

Skills and Experience

  • Familiar with Cyber Security principles, issues, and technology.
  • Familiarity with scripting languages such as Python or JavaScript
  • Good knowledge of Rest API principles
  • Ability to learn quickly
  • Self-motivated, strong organizational skills and attention to details
  • Up to 2 years of previous experience in a similar role
  • Excellent verbal and written communication skills with English fluency
  • Interest in vulnerability assessment, intrusion/threat detection, digital investigations, mobile device management, log analysis, identity & access management, monitoring, and/or endpoint security

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