< Back to All Jobs

Senior Technical Account Manager (TAM)

Location: Tel Aviv

Description

CyberProof, a UST company, is seeking a Technical Account Manager (TAM) who will be part of our global security operations team. The TAM will be responsible for developing and supporting a customized service for each customer by leveraging CyberProof’s capabilities and services.

This is a customer-facing position that requires managerial, technical, and project management skills.

Responsibilities:

  • Assist in the onboarding process for new customers, which includes leading the preliminary assessment process; engaging with the customer’s point of contact; and establishing procedures and workflows
  • Act as a single point of contact for customers for all operational and technical needs
  • Find the best match between the customer’s needs and CyberProof capabilities and services
  • Lead technical discussions and meetings with internal stakeholders and customers.
  • Work closely with other internal teams such as Product, R&D, Operations, and IT.
  • Ability to identify potential new opportunities with existing customers


Requirements

  • Proven ability to manage complex technical projects
  • Proven ability to manage long-term communication with the customer’s team, including both at the senior level and at the technical level
  • 3-5 years of working in technical account roles, or in technical managerial positions for cyber security companies
  • Advanced experience in cybersecurity including knowledge of attack methods and security best practices - Advantage
  • Solid knowledge of enterprise infrastructure and applications security systems including SIEM systems, firewalls, IPSs, endpoint security systems, EDRs, WAFs, etc.
  • Knowledge of SOC/Security methods and procedures - Must
  • Ability to travel to customers’ sites
  • Native English or bilingual proficiency. Additional languages -Advantage

Preferred:

  • Excellent and effective communication and leadership skills.
  • Good knowledge and a solid background in IT, Network, Security, or Cyber
  • Ability to build strong relationships with customers
  • Ability to focus and pay attention to details 
  • Ability to work in a team as well as an individual with little or no supervision
  • IT or Security certifications - advantage.

APPLY FOR THIS POSITION